We are more than happy for you to speak to any of our customers, so, just a few words from a very few of them with a Ransfords arena…

We daily receive thank you letters from happy and satisfied customers, which is what it is all about, and as we said this page is geared more for the uninitiated to woodfibre surfacing rather than all the experienced woodfibre worldly racing trainers we supply.

“I am writing to say how delighted we are with our Ransfords woodfibre surface on our new arena. This is the fourth arena we have constructed and having used other wood products also sand/pvc on previous occasions we can honestly say that your product is the best we have used and is very competitive on price. Ransfords woodfibre gives an excellent ride and the more it rains the better it gets. We have also been very impressed with the excellent service your company has given.”

“The surface is brilliant. Far far better than the slightly larger wood chips I had several years ago. This packs down much quicker and is superb to ride on.”

“Our Ransfords riding surface was laid in 1998. The arena is used by my daughter and myself to ride on but we have not needed to top up since installation 5 years ago. The durability of our Ransfords surface is beyond reproach and it is still riding well. We have broken in 6 horses on the surface and found it encourages engagement and concentration without tiring the horses for a lengthy time. It is also so much better to look at than any other surface I have seen. I am delighted we chose your product.”

“The school is great. I’m convinced I made the right choice. Incidentally, I’ve noticed that when I’m leading Franco on the surface it is really easy on my feet let alone the horses. I’ve walked on sand schools which feel like a real effort but this is wonderful and he seems to walk more willingly.”

“A very big thank you Pauline for all the help and advice you gave us before and during the time we built our arena. It is riding beautifully and we cannot believe how we managed without it.”
Chris & Tor

“Our Ransfords surface is fantastic and we are very pleased with how it looks and rides. Every time it rains the surface gets better and better as it expands slightly, making it more bouncy yet still remains firm to allow the horses to work without slipping.”

“I’m delighted with the round pen and would like to thank you – and especially Les your driver – for all the help. It wasn’t an easy job getting the lorry into my driveway but Les was great.”

“I have found your service to be absolutely first class and faultless, your personal service and attention to detail is beyond reproach. I thoroughly recommend Ransfords Equestrian Surfaces for quality, service and price.”

“Just a quick note to say a belated thanks for all your help with the surface, delivery, coordinating contractors etc. A big decision for us to make – but we now have a great arena to work on.”

“It’s up and running! All the youngsters settled into their work on our Ransfords surface so very well, including quite a fizzy little mare who takes some while to settle, always wanting to go one gear faster but she was brilliant, working well from the outset, most pleasing. Did some jumping at the weekend and it was great. Even sat on a hardly backed youngster yesterday – I am much braver on a 40m x 20m arena instead of an open 10 acres, not surprisingly!”

“Our Ransfords surface is excellent for lunging the yearlings. The standard of service is good and very prompt, I only wish all firms were so efficient.”

“I would like to say how much I appreciated the most professional manner in which Ransfords operates, with special thanks to yourself and your driver, who managed the entrance with no problems despite the narrow lane. I shall be more than happy to recommend your surface and your Company to all my equine friends.”

The above are all written by arena owners. Our surface is outstanding but we also believe that customer care is vital and every single one of our customers is treated the same, whether they are one of the top racing trainers in the World (and we deal with them all) or someone who is completely baffled by the arena surfacing jungle. Everyone is treated with exactly the same care and attention with all questions answered in detail by very experienced, friendly staff with themselves a minimum of 10 years individual experience in Ransfords woodfibre surfacing.

The UK racing industry will only use the best equestrian woodfibre on the market and know that this is what they will get from Ransfords, so you would be using the same elite riding surface as the Gold Cup, Hennessy Gold Cup and Grand National winners. However, the piece below was received from one of the many professional UK racing trainers we deal with and his words for us sums up here at Ransfords Equestrian what we set out to achieve in every single job we undertake, however big or small that job is.

“In a fast and furious world where service and customer courtesy is now so often lacking, it is a breath of fresh air when a company strives to get it right. A good product will almost sell itself, but Ransfords Equestrian Surfaces combines an excellent product with unrivalled efficiency coupled with that elusive customer care. From experience Ransfords woodfibre supplied for our gallops is second to none and from Pauline Noble right down to the delivery team, the results are nothing short of superb. Thank you and congratulations to you all”.